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Contact us

Questions about your dog's routine? We're here.

Whether it's about an order, a product question, or your dog's specific situation — send us a message and a real person will get back to you.

Other ways to reach us

Email: hello@emberandpaw.shop

We usually reply within 1–2 business days.

Before you ask

Is this instead of my vet?No — it's built to sit alongside your vet's care, not replace it. Always check with them for your dog's specific condition.
Shipping & returns60-day trial on the lamp, free shipping on all orders.
Order questionsInclude your order number in your message so we can find it quickly.